The service at the breakfast was not 4star. Staff was friendly and nice, though not well trained. Not good airconditioning in the breakfast hall. Good place for a few days only, because there are not any facilities that will keep you in it.

The bath did not have a non-slip surface and so was slippery and treacherous, neither did it have any grab-rails, which is surprising for such a modern hotel which must be subject to EU directives. It was impossible to hang bath-towels on the rail at the end of the bath because it was out of reach! A rail could easily have been fitted between the door and the bath, making life easier. A shelf for toiletries above the washbasin would have been most helpful; we had to put all our stuff on the surround to the washbasin, so the toothpaste stain left by the previous occupant remained for the first 3 days as the cleaner obviously could not reach it! A rack to stand suitcases on would have been preferable to having to bend to the floor each time we needed to take something out. There was a paucity of information: only by reading the hotel's website did I discover that it offered room service, gift shop/newsstand, a hair salon and a library. It seems a bit silly to keep these things a secret. Also there was no lift to our block, whereas others were served by a lift. Most of my grievances could easily be rectified, and it would be good to receive some comments from the management. Over all, our experience was good, and I wish the hotel well.